Provide all labor, transportation, equipment, materials, supervision and other items for services necessary for Custodial Services.

Annual Clean Interior Window Surfaces:  Contractor shall clean interior window surfaces free from all traces of film, dirt, smudges, water, and other foreign matter shall be removed from frames, casings, sills and glass.  Furniture or articles removed in the process of cleaning; window shades, screens, grilles, or venetian blinds, shall be returned to their original position.

Annual Clean Exterior Window Surfaces:  Wash exterior windows to remove smudges, tape, oily film, cobwebs, dust, paint, and other types of soil from glass and frames of exterior windows, doors, vestibules, etc.  For those windows having both screens and storm sash, washing of windows shall be scheduled to coincide with removal of screens and/or grilles and installation of storm sash and vice versa.  Storm windows and screens shall be washed prior to installing. 

Remove Trash and Recyclables:  All wastebaskets, recycle bins, and other trash containers shall be emptied and returned to their initial location.  Boxes, cans, and papers placed near a trash receptacle and marked “TRASH” or “RECYCLE” shall be removed. 

Sweep/Dust Mop Floors:  Prior to sweeping/dust mopping the floor surface, remove spills and obvious soil, gum, heel marks, tar, and other sticky substances from the floor. 

Treated Concrete Floors: For treated or sealed concrete flooring (products such as “Consolideck® PolishGuard”), Sweep the floor according to the Task and Frequency with a microfiber pad or dry dust mop.

Damp Mop Floors:  All accessible areas shall be mopped with appropriate cleaning solution.  Chairs, trash receptacles, and easily movable items shall be moved to mop underneath. 

Walk-Off Mat Cleaning:  Carpet-type entrance mats shall be cleaned to remove soil, grit and to restore resiliency of the carpet pile.  Rubber or polyester entrance mats shall be cleaned to remove soil and grit.  Soil and moisture underneath entrance mats and/or metal floor grates shall be removed, and mats/grates returned to their normal location.

Stripping:  Stripping is the removal of top layers of wax down to a clean layer, without damage to the floor surface, of all finish and/or sealer from all visible floor surfaces and from those floor surfaces which can be exposed by the removal of non-fixed furnishings. 

Seal, Polish, or Wax after Stripping:  A sufficient amount of sealer, polish, or wax and coats thereof, consistent with floor finish, necessary to fully protect the floor surface.

Buffing / Burnishing:  The Contractor shall buff or burnish all floor areas, on which a protective coating has been applied, after applying new coats of sealer, polish, or wax and after applying touch-up applications. 

Treated Concrete Floors: For treated or sealed concrete flooring (products such as “Consolideck® PolishGuard”), dry buff with a high-speed burnisher and a white pad to refresh the gloss following manufacturers’ recommendations.

Spray Buffing:  The Contractor shall spray buff floor surface to restore a uniform gloss and protective finish to the resilient tile in accordance with industry best practices.  All areas accessible to the floor machine shall be spray buffed.  Prior to spray buffing, the floor shall be dust mopped and damp mopped.  After spray buffing, the entire floor shall have a uniform glossy appearance, free of scuff marks, heel marks, mop streaks, swirl marks, and other stains.  Upon completion floor surfaces shall have a uniform coating of floor finish.  No spray buff solution or residue shall be left on baseboards, furniture, trash receptacles, etc.

Carpeted Floors:  Carpets shall be maintained free of soil, dirt, debris, litter, and other foreign matter by effective routine vacuuming.  Any spots and/or spills shall be removed by the Contractor without permanent damage to the carpet.  All tears, burns, and raveling shall be brought to the attention of the COR or DR. Chairs, trash receptacles, and other non-fixed/movable moveable items (as defined in Part 2.1.11) shall be moved to maintain floors underneath these items and returned to their original and proper position after cleaning.

Carpet Cleaning/Shampooing:  Carpets shall be deep cleaned to remove embedded soil from carpet fibers.  Deep cleaning shall employ an effective technique and/or method to address soil suspension, soil extraction and drying.  After deep cleaning, the carpeted area should show an improvement in visible appearance.  All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs, and other similar items.  Non-fixed/movable items (as defined in Part 2.1.11) shall be returned to their original location after the carpet has dried.  Any furnishings that have computer equipment on them shall not be moved.  The Contractor shall coordinate with the COR, or DR, before moving any furnishings. Furnishing shall not be replaced until 24 hours have elapsed since extraction cleaning occurred, if circumstances do not allow 24 hour drying period, plastic protective devices shall be placed under furnishings to eliminate furnishings being placed on damp carpet.

Sweep Stairways:  After sweeping, the entire stairway including risers, corners, and abutments, shall be free of litter, dust, and foreign debris.

Mop Stairways:  After mopping, the entire stairway including risers, corners, and abutments, shall have a uniform appearance with no streaks, swirl marks, detergent residue, or evidence of soil, stains film, debris, or standing water.

Clean/Wash Staircases, Stairwells, and Elevators:  Upon completion, the entire staircase including stairway, flights of stairs with support framework, casing, risers, baluster, newels, rails, and stairwell shall be free of dust, dirt, soils, stains, and foreign matter.

Low Dusting:  The Contractor shall dust all surfaces of furniture and equipment, such as: desks, chairs, file cabinets, office equipment, horizontal ledges, baseboards, radiators, air intake/exhaust grills, podiums, windowsills, shelves, moldings, door frames, casings, handrails, plumbing piping in and around sinks and toilets, etc.  Area for “low” dusting is from the floor to 7’-0” above the floor level.  The Contractor shall remove cobwebs from corners as needed.  The Contractor shall vacuum fabric-covered furniture.  After low dusting, all dust, lint, litter, and dry soil shall be removed from horizontal surfaces of items listed above to a line 7’-0” above floor level.  The Contractor shall dust after floors have been swept and dust has settled.

High Dusting:  Area for “high” dusting is from 7’-0” above the floor to the ceiling.  The Contractor shall dust surfaces in the high dusting area, such as:  overhead pipes, glass door transoms, air intake/exhaust grills, and light fixtures, etc.  The Contractor shall remove cobwebs from ceilings and corners as needed.  After high dusting, all dust, lint, litter, and dry soil shall be removed from all surfaces above 7’-0” from the floor surface.  Venetian blinds, where installed, are included in high dusting. Venetian blinds shall be cleaned by damp wiping them with a cleaning cloth.  After cleaning, the venetian blinds, including tapes and cords shall be free from dust, stains, soil, and smudges.  Blinds removed for cleaning shall be re-installed immediately after cleaning.

Clean Drinking Fountains:  Disinfect all porcelain and polished metal surfaces, including the orifices and drain.  After cleaning, the entire drinking fountain shall be free from streaks, stains, spots, smudges, scale, and other obvious soil.

Janitor Closet:  Contractor shall maintain an odor free clean and neat appearance of the janitor’s closet.

Entrances:  Platforms, porches sidewalks, foyers and steps of entrances that are located within 25 feet of building entrances shall be swept and policed for the removal of litter and foreign matter.

Service Restrooms:  Toilet rooms shall be serviced to ensure that Contractor furnished supplies such as towels, toilet tissue, and soap are on hand at all times.  Towel and soap dispensers shall be cleaned prior to refilling.  Sanitary receptacles shall be emptied, and the waste disposed of.  Restrooms shall be stocked so that supplies do not run out.

Restroom Cleaning:  These tasks pertain to sanitary latrine and shower areas.

plumbing pipes, shall be free of scale, scum, mineral deposits, rust, stains, dirt, and grime.  A cleaning solution shall be used that will not harm the surface glazing.

Wash Bowls:  Clean with germicidal detergent that will not harm surface glazing.  After cleaning, the surface, including fixtures and plumbing pipes, shall be free of grease, dirt, soil, stains, etc.

Floors:  Restroom floors shall be thoroughly mopped or scrubbed in accordance with industry best practices.  After cleaning, the floor shall have a clean uniform appearance with no streaks, swirl marks, detergent residue or any evidence of soil remaining on the floor surface. Floor drains, if present, shall be kept operational and free of soil, grease, dirt, or residue.

Restroom Walls and Partitions:  Restroom walls, partitions, woodwork and stall partitions are to be cleaned and spot cleaned between scheduled cleanings.  Cleaning shall consist of removing smudges, fingerprints, marks, streaks, etc.  After cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots and any evidence of soil.

Glass Cleaning:  Restroom mirrors and glass surfaces shall, after cleaning, have a clean uniform appearance free of streaks, spots, and cleaning solution residue.

Showers and Stalls:  Remove dirt, grease, scale, soil, and stains from the inside and outside surfaces of the shower enclosures, including the fixtures.  After cleaning, the shower shall have a clean uniform surface free of all soil and residue.

Sinks and Hand Washing Areas:  Remove grease, dirt, soil, stains.  After cleaning, sink inside and outside shall be free of all soil and residue. Fill towel and soap dispensers. Contractor furnished supplies such as towels, and soap shall be available at all times.

Clean and Polish Solid Metal:  Solid non-ferrous metal and stainless steel shall be cleaned and free from tarnish, soil, stain, or discoloration.  Items to be polished shall include the stainless-steel surfaces located in the elevator, kick plates, stair handrails, and entrance door panic bars, etc.

Polishing Plated Metal:  Plated metal chromium shall be clean, bright, and free of discoloration.

Doors:  Clean door surfaces.  After cleaning, the entire surface shall have a clean, uniform appearance free of streaks, spots, and any evidence of soil.

Clean Air Intake and Exhaust Grills:  The Contractor shall maintain intake and exhaust grills in a clean condition.  The Contractor shall use non-flammable solvents to remove deep grime and dirt that cannot be removed with a vacuum cleaner.